Terms & Conditions

See below for our Terms & Conditions.

Contact us

Business

Conditions for supplying energy to Small and Medium Enterprises. These conditions apply if we supply your business with energy and:

  • you have entered into a verbal or written contract with us (for a metered or unmetered supply)
  • we continue to supply you after your contract with us has ended; or
  • you are a deemed customer.
Business T&Cs

Domestic

Terms and Conditions for domestic energy supply (including Deemed Terms and
Conditions) Certain words in these terms and conditions have initial capitals. This is
because we have given these words specific meanings.

A list of these words and their meanings can be found at the end.

Domestic T&Cs

Latest news